{ "schemaVersion": 1, "name": "RWC Tech Solutions", "legalName": "CH Corp", "website": "https://www.rwctechsolutions.com", "telephone": "+1-800-593-4042", "address": { "street": "213 Bush Street", "city": "Red Wing", "state": "MN", "postalCode": "55066", "country": "US" }, "hours": { "days": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "09:00", "closes": "17:00", "timeZone": "America/Chicago" }, "localServiceArea": { "approximateRadiusMiles": 70, "center": "Red Wing, Minnesota", "minnesota": [ "Red Wing", "Hastings", "Cannon Falls", "Lake City", "Goodhue", "Zumbrota", "Wabasha", "Rochester", "Northfield", "Cottage Grove", "Woodbury", "Saint Paul", "Minneapolis" ], "wisconsin": [ "Hager City", "Ellsworth", "Prescott", "River Falls", "Hudson", "Pepin", "Durand", "Menomonie" ], "onsiteArrangement": "Contact RWC to confirm onsite service for your location." }, "services": [ { "name": "Managed IT Services", "url": "https://www.rwctechsolutions.com/managed-it/", "description": "A coordinated approach to your computers, network, security, and support. RWC Tech Solutions can manage your core infrastructure or provide a broader IT service desk, with an agreement shaped around your business.", "audience": "Businesses that want ongoing IT management, predictable service costs, and a single point of contact.", "availability": "Businesses that want ongoing IT management, predictable service costs, and a single point of contact." }, { "name": "IT Helpdesk & Support", "url": "https://www.rwctechsolutions.com/it-helpdesk-support/", "description": "When a server is down, a computer will not start, or an employee needs assistance, our helpdesk provides practical support for a specific issue or requested task. It can complement your own IT team without a fully managed agreement.", "audience": "Businesses with internal IT or their own maintenance processes that need additional support when problems arise.", "availability": "Businesses with internal IT or their own maintenance processes that need additional support when problems arise." }, { "name": "Managed Security & Protection", "url": "https://www.rwctechsolutions.com/managed-security/", "description": "Security needs more than a single antivirus application. Our business service combines protection tools, monitoring, configuration, and staff awareness. It can support your existing IT department or form part of a managed IT agreement.", "audience": "Businesses that want ongoing security coverage for office and remote workers, with or without fully managed IT.", "availability": "Businesses that want ongoing security coverage for office and remote workers, with or without fully managed IT." }, { "name": "VoIP Phone, SMS & Fax", "url": "https://www.rwctechsolutions.com/voip/", "description": "Bring business calls, messaging, and fax into a system that fits the way your team works. Choose standard hosted features or discuss private PBX hosting and onsite systems for more control.", "audience": "Businesses that need reliable call routing, professional phone features, and flexible communication across locations.", "availability": "Businesses that need reliable call routing, professional phone features, and flexible communication across locations." }, { "name": "Cloud Solutions", "url": "https://www.rwctechsolutions.com/cloud-solutions/", "description": "Move the right workloads to the cloud with a plan for access, security, cost, and support. We help businesses choose Microsoft 365 and Azure services that suit their needs, rather than moving everything simply because it is possible.", "audience": "Businesses improving collaboration, supporting remote teams, or reviewing aging servers and infrastructure.", "availability": "Businesses improving collaboration, supporting remote teams, or reviewing aging servers and infrastructure." }, { "name": "Microsoft 365", "url": "https://www.rwctechsolutions.com/microsoft365/", "description": "Give employees the tools to communicate and collaborate across locations. We help you review Microsoft 365 plans, set up the selected services, and support how your team uses them.", "audience": "Businesses and individuals selecting Microsoft productivity tools, with service choices matched to their needs.", "availability": "Businesses and individuals selecting Microsoft productivity tools, with service choices matched to their needs." }, { "name": "Microsoft Azure", "url": "https://www.rwctechsolutions.com/microsoft-azure/", "description": "RWC Tech Solutions helps businesses build and transition to Microsoft Azure environments. Review what should run in the cloud, how it should be secured, and how usage should be managed.", "audience": "Businesses modernizing servers, building application environments, or expanding cloud infrastructure.", "availability": "Businesses modernizing servers, building application environments, or expanding cloud infrastructure." }, { "name": "Computer & Electronics Repair", "url": "https://www.rwctechsolutions.com/computer-repair/", "description": "Keep your business computers working with repair and upgrade options from our Red Wing service center. Computer repair is also available to individuals. We review the issue and explain the available options. Business customers receive priority service. Phone and tablet repair is available to business customers only.", "audience": "Businesses with computer faults, damaged components, or equipment that needs an upgrade. Computer repair and upgrades are also available to individuals.", "availability": "Businesses & individuals" }, { "name": "Business Phone & Tablet Repair", "url": "https://www.rwctechsolutions.com/smartphone-and-device-repair/", "description": "Phone and tablet repair is available to business customers only. We review repair options for supported smartphones, tablets, mobile devices, and specialized devices used by your business. Tell us the model and the issue so we can check parts availability.", "audience": "Business customers only, including teams with damaged screens, battery issues, or faults in supported mobile and specialty devices.", "availability": "Business customers only" }, { "name": "Data Recovery & Backup", "url": "https://www.rwctechsolutions.com/data-recovery-and-backup/", "description": "Protect your business files with local and cloud backup options, or contact RWC to review recovery after data loss. Recovery and backup are also available to individuals. Recovery depends on the device, damage, and data condition.", "audience": "Businesses with lost files, failed devices, or a need for a better backup plan. Recovery and backup are also available to individuals.", "availability": "Businesses & individuals" }, { "name": "TechProtect Security", "url": "https://www.rwctechsolutions.com/techprotect/", "description": "TechProtect Security combines computer protection and monitoring with a way to request support. Choose the standard plan for protection and alerts, or Plus for added maintenance and unlimited remote support.", "audience": "Individuals and families who want proactive computer protection and a clearer route to help.", "availability": "Individuals and families who want proactive computer protection and a clearer route to help." }, { "name": "Electronics Recycling", "url": "https://www.rwctechsolutions.com/electronics-recycling/", "description": "Recycle accepted business computers, accessories, and electronics at our Red Wing location. Electronics recycling is also available to individuals. Call before bringing items: acceptance depends on the item, condition, and available space. Some items have a cash-only recycling fee.", "audience": "Businesses retiring computers, accessories, and other accepted electronics. Electronics recycling is also available to individuals.", "availability": "Businesses & individuals" }, { "name": "Windows 11 Upgrade", "url": "https://www.rwctechsolutions.com/windows-11-upgrade/", "description": "Windows 10 standard support ended on October 14, 2025. Review your computers now: some can move to Windows 11, while others may need replacement or a supported transition option. We can help you plan a manageable rollout.", "audience": "Businesses and households still using Windows 10 or planning a coordinated Windows 11 migration.", "availability": "Businesses and households still using Windows 10 or planning a coordinated Windows 11 migration." } ], "storeProductTypes": [ "Desktop computers", "Laptop computers", "Cables", "Adapters", "Hard drives", "Mice", "Keyboards" ], "techProtect": { "annualPriceUSD": 96, "unlimitedRemoteSupport": false }, "techProtectPlus": { "annualPriceUSD": 180, "unlimitedRemoteSupport": true }, "catalog": { "url": "https://www.rwctechsolutions.com/product-catalog/", "productIndex": "https://www.rwctechsolutions.com/assets/catalog-index.json", "prices": "Call or request a quote; prices are not published.", "availability": "Snapshot stock flags; confirm before ordering. Catalog availability is separate from retail shelf stock." } }